soooftware

Crate.

Inventory and order management platform built for independent e-commerce merchants.

Web · 2022

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Crate — Inventory overview

The story.

Crate's merchants were running inventory on spreadsheets and gut feel. We mapped the order-to-shelf workflow, designed a back office that still works on a phone at the warehouse door, and replaced the spreadsheets in under four months.

What we did

Platforms
Web
Year
2022
Spreadsheets to launch
4mo
Scope creep incidents
0

The product.

Every screen people use: what it does, the decision behind it, and the details.

Crate — Product list

Product list

Every SKU with stock, cost, price and margin, sortable and filterable at a few thousand rows. Low stock is flagged inline, so the list doubles as the reorder view.

Rows
a few thousand, no lag
Flags
low stock, inline
Crate — Product detail

Product detail

One product with its variants, suppliers, movement history and where it sells. Edits save as you type, and every change sits in the history with who made it.

Saves
as you type
History
every change, by whom
Crate — Order feed

Order feed

Orders from every channel in one stream as they arrive, with fulfilment status at a glance. Shopify, Amazon and the merchant's own site look identical here, on purpose.

Channels
Shopify · Amazon · own site
Latency
seconds
Crate — Order detail

Order detail

The order, the customer, the items and the shipment, plus the actions: pick, pack, refund, note. Built for the person doing fifty of these an hour.

Built for
50 orders an hour
Actions
pick, pack, refund, note
Crate — Suppliers

Suppliers

Suppliers with lead times, minimums and the SKUs they supply. Purchase orders are drafted from low-stock alerts, so restocking is a review, not a form.

Purchase orders
drafted from alerts
Shipped
Week 8
Crate — Reports

Reports

Sales, margin, sell-through and stock cover by product, channel and period. Every report exports in the shape the merchant's accountant asked for.

Exports
the accountant's format
Periods
day to year
Crate — Low stock alerts

Low stock alerts

What runs out when, from the real sell rate and the supplier's lead time, not a fixed threshold. The alert includes the suggested order quantity.

Based on
sell rate and lead time
Includes
the suggested quantity
Crate — Bulk import

Bulk import

Products, stock counts and suppliers from spreadsheets, with a preview and per-row validation before anything is written. Migrating from the old system took an afternoon.

Validation
per row, before writing
Migration
one afternoon

In their words.

“We went from spreadsheets to a fully custom system in under four months. The attention to detail in the UX was beyond what we expected at this budget.”

Tom Okafor

Founder, Crate Commerce

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